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Questions · Planning the route

Rental car: local agency or an international broker?

Both work; the problems come from mismatches. A broker booking is fulfilled by a local agency, and travellers report disputes at the desk over insurance, deposits and extra fees. Before you pay, check who the actual supplier is, what the insurance excess is, and whether the deposit is blocked on a credit card.

Big card deposits are normal. Photograph the car all round at pick-up and drop-off, and get the fuel and damage rules in writing.

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What travellers say goes wrong

Broker bookings disputed at the desk, extra and one-way fees, and large deposits held on the card.

Asked in 14 threads we read · forums today: badly answered

Sources, checked 2026-11-14gov.uk, Morocco travel advice: safety and security

Where travellers ask it:

routard.comroutard.comroutard.com

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